Warranty & Product Registration

Overland Custom Design (OCD)
Limited Warranty

 

Effective Date: 4/12/2019

 

1. Warranty Coverage
Duration:
  • 2 Year Limited Warranty (Unlimited Miles)
Coverage Includes:
  • Manufacturing defects in materials or workmanship
  • Product failures such as leaking boots or broken joints under normal use
This Warranty Does Not Cover:
  • Crash or collision damage
  • Misuse, abuse, or neglect
  • Improper installation
  • Racing or competition use
  • Normal wear and tear
Warranty Requirement:
  • Product registration is required for all warranty claims.
Third-Party Products:
  • All non-OCD brands follow original manufacturer warranties.
This warranty applies only to the original purchaser and is non-transferable.
2. Installation Responsibility
  • Installation must be performed by a qualified professional or experienced installer
  • Products must be installed, used, and maintained in accordance with OCD instructions
  • Failure to follow OCD instructions may void this warranty
  • Incorrect installation voids this warranty
3. Use Disclaimer
  • Products are designed for off-road use
  • Extreme use conditions may cause damage not considered a defect
  • User assumes responsibility for proper application and use
4. Warranty Claim Process
  • Assess damaged components
  • Replace components as needed
To submit a claim:
  • Provide proof of purchase
  • Provide product registration confirmation
  • Provide description and photos
Customer is responsible for shipping and labor
5. Limitation of Liability
  • OCD is not liable for indirect or consequential damages
  • Liability is limited to the original purchase price
6. No Other Warranties
  • No other express or implied warranties apply
7. Contact Information
  • overlandcustomdesign.com
  • overlandcustomdesign@gmail.com